Unplanned outages can be caused by many things; traffic accidents, damage to power lines, and most commonly storms and high winds. If your power goes out unexpectedly, the first thing to do is check your circuit breaker or fuses. If you’re circuits and fuses are properly connected, call SDG&E at 1-800-611-7343 to report the outage.
For more information on the status of unplanned power outages and estimated restoration times, visit SDG&E’s Outage Map.
In order to make necessary system upgrades to improve electric service, SDG&E must schedule interruptions in service to perform the work. Affected residents will be notified in advance of their service being interrupted.
Follow these tips to prepare for a planned outage.
High winds associated with a Red Flag Warning could cause outages or require SDG&E to turn off power for public safety. If outages do occur, the power will stay off until it can be restored safely. During an outage, estimated power restoration information is updated as it becomes available.
Rotating Status Outages - Regional power emergencies sometimes require rotating outages to conserve energy.
PENS provides additional warning in case of power emergencies. This service is for businesses, people on life support or receiving medical baseline allowance.
Call SDG&E at 1-800-611-7343 to report an outage. When you call to report an outage you will be asked for the following information:
It is important to for you and your family to plan in advance, to know how you will communicate and meet during and after disasters, and what you will do in different situations. The Family Disaster Plan and Personal Survival Guide is designed to help families be prepared in the event of disaster.
Sign up for the County’s regional notification system to get alerts via telephone, text, and email with important emergency and disaster information. Get signed up. Get notified.
The must –have preparedness app. The SD Emergency App contains disaster preparedness information, interactive checklists to help you to create an emergency plan, build an emergency supplies kit; and when disaster strikes, the SD Emergency App will keep you and your family informed with emergency updates, interactive emergency maps, and shelter locations.
Download the app today for your iPhone (via the App Store) or Android (via the Google Play Store).
You can follow the County Office of Emergency Services on Twitter and Facebook.